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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: OmniScript | 27% | - Explain the basic structure of an OmniScript - Identify business process step requirements and map them to OmniScript Components required to implement them - Validate developed OmniScript processes to ensure client expectation alignment |
| Topic 2: Best Fit Solutioning | 27% | - Map process requirements to OmniStudio capabilities and explain the interaction between them - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities |
| Topic 3: Data Tools | 23% | - Design Integration Procedures and related Omnistudio Data Mappers - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples |
| Topic 4: FlexCards | 23% | - Explain the capabilities, use cases, and purpose of using FlexCards - Design FlexCards to ensure they meet customer requirements/needs - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) |
Salesforce Certified Omnistudio Consultant Sample Questions:
Question 1
Which two are appropriate use cases for Vlocity/OmniStudio's "Actions" framework within a FlexCard? Choose 2 answers
A. Launching an OmniScript with pre-populated context data
B. Compiling Apex classes
C. Directly modifying Salesforce org-wide sharing settings
D. Navigating the user to a related record page
Question 2
A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes. Which three OmniStudio features and tools should the consultant recommend to meet these requirements? Choose 3 answers
A. FlexCards
B. OmnlOut
C. Custom Styles
D. OmniScript
E. Newport Design System
Question 3
A company uses Expression Sets to determine product pricing. Due to the company's pricing schedules, there is always more than one Expression Set active at one time for a given date. In this scenario, how will the calculation engine select which Expression Set to run?
A. Date modified
B. Rank
C. Sequence
D. Date created
Question 4
A form requires the user to upload a copy of their driver's license. Which component provides this functionality?
A. Image
B. File
C. Lookup
D. Select
Question 5
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
- Allow the user to select one or more energy products from a list
- Get current energy usage data from an external system via an API
- Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
A. HTTP Action
B. Multi-select Input
C. DataRaptor Post Action
D. Radio Input
E. Post to Object Action
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: C,D,E | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: A,B,C |





