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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Customer Portal Customization | 35% | - Portal Framework and Deployment - Models, Controllers and JavaScript - Custom Widget Development - Look and Feel Customization - Standard and Syndicated Widgets |
| Oracle B2C Service Architecture & Data Model | 20% | - Connect Common Object Model (CCOM) - RightNow Object Query Language (ROQL) - Custom Objects and Fields - Data Access and Security Model |
| Deployment & Troubleshooting | 5% | - Deployment Process - Logging and Debugging - Performance Optimization |
| Integration APIs | 25% | - Connect REST API - Connect Web Services for SOAP - Connect for PHP - Authentication and Security |
| Agent Desktop & Console Extensions | 15% | - Console Customization - Agent Scripting and Workflows - Desktop Add-ins using .NET |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
1. Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)
B)
C)
D)
A) Option C
B) Option B
C) Option A
D) Option D
2. A custom controller,ajaxCustom, has a function named getData( ).
What is the correct way to call the getData <) function via a URL request?
A) /cc?ajaxCustom/getData
B) /ci/ajaxCustom/getData
C) /ci?ajaxCustom/getData
D) /cc/ajaxCustom/getData
3. Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?
A) String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE
B) String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
C) String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
D) Name.First like 'A%* ORDER BY Contact.Name.First;
E) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
4. Identify the correct Connect Web Services for SOAP .NET code snippet for retrievingNamedID values for the Opportunity. Survey object.
A) NamedID [ ] valuesForNamedID = ^client.GetNamedID (clientlnf oHeader, null, "Opportunity.Survey",
"values");
B) NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID ("Opportunity - Survey" , null, clientInfoHeader);
C) NamedID [ ] valuesForNamedID = _client. GetOpportunitySurveyValuesByNamedlD <) ;
D) NamedID [ ] valuesForNamedID = _client. GetNamedlDValues (clientlnf oHeader, null,
"Opportunity.Survey");
E) NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID (clientlnf oHeader, null,
"Opportunity.Survey");
5. A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the
A) <rn: widget path="input/BasicSmartAssistant" />
B) <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
C) <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
D) <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
E) <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
F) <rn: ! widget path= ="search/BasicKoywordSearch" />
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |





