Oracle 1Z0-1034-21 Q&A - in .pdf

  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Updated: Jul 13, 2026
  • Q & A: 56 Questions and Answers
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Oracle 1Z0-1034-21 Q&A - Testing Engine

  • Exam Code: 1Z0-1034-21
  • Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials
  • Updated: Jul 13, 2026
  • Q & A: 56 Questions and Answers
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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionWeightObjectives
Customer Portal Customization35%- Portal Framework and Deployment
- Models, Controllers and JavaScript
- Custom Widget Development
- Look and Feel Customization
- Standard and Syndicated Widgets
Oracle B2C Service Architecture & Data Model20%- Connect Common Object Model (CCOM)
- RightNow Object Query Language (ROQL)
- Custom Objects and Fields
- Data Access and Security Model
Deployment & Troubleshooting5%- Deployment Process
- Logging and Debugging
- Performance Optimization
Integration APIs25%- Connect REST API
- Connect Web Services for SOAP
- Connect for PHP
- Authentication and Security
Agent Desktop & Console Extensions15%- Console Customization
- Agent Scripting and Workflows
- Desktop Add-ins using .NET

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)

B)

C)

D)

A) Option C
B) Option B
C) Option A
D) Option D


2. A custom controller,ajaxCustom, has a function named getData( ).
What is the correct way to call the getData <) function via a URL request?

A) /cc?ajaxCustom/getData
B) /ci/ajaxCustom/getData
C) /ci?ajaxCustom/getData
D) /cc/ajaxCustom/getData


3. Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?

A) String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE
B) String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
C) String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
D) Name.First like 'A%* ORDER BY Contact.Name.First;
E) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;


4. Identify the correct Connect Web Services for SOAP .NET code snippet for retrievingNamedID values for the Opportunity. Survey object.

A) NamedID [ ] valuesForNamedID = ^client.GetNamedID (clientlnf oHeader, null, "Opportunity.Survey",
"values");
B) NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID ("Opportunity - Survey" , null, clientInfoHeader);
C) NamedID [ ] valuesForNamedID = _client. GetOpportunitySurveyValuesByNamedlD <) ;
D) NamedID [ ] valuesForNamedID = _client. GetNamedlDValues (clientlnf oHeader, null,
"Opportunity.Survey");
E) NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID (clientlnf oHeader, null,
"Opportunity.Survey");


5. A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

A) <rn: widget path="input/BasicSmartAssistant" />
B) <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
C) <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
D) <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
E) <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
F) <rn: ! widget path= ="search/BasicKoywordSearch" />


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: D
Question # 4
Answer: A
Question # 5
Answer: A

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