Use Real 1z0-1108-2 Dumps - Oracle Correct Answers updated on 2025
Oracle HCM Business Process 1z0-1108-2 Exam Practice Dumps
NEW QUESTION # 20
Which four job roles participate in the Acquiring Life Cycle?
- A. Marketing Manager
- B. Channel Manager
- C. Lead Specialist
- D. Sales Representative
- E. Marketing Vice President
- F. Sales Manager
Answer: B,C,D,F
Explanation:
The Acquiring Life Cycle in Oracle CX Sales focuses on lead generation and early engagement. The "Channel Manager" (B) drives partner-led acquisition. The "Sales Manager" (C) supervises the process. The "Sales Representative" (D) engages prospects. The "Lead Specialist" (F) manages lead generation and qualification. The "Marketing Vice President" (A) and "Marketing Manager" (E) are strategic, not operational, roles in this cycle. The corrected answer (Ans: 2, 3, 4, 6) aligns with Oracle's acquisition workflow.
NEW QUESTION # 21
In the Vendor Lead to Channel Opportunity process, which job role is responsible for accepting or rejecting leads?
- A. Partner Sales Manager
- B. Channel Sales Manager
- C. Vendor Sales Representative
- D. Channel Sales Representative
- E. Vendor Sales Manager
Answer: B
Explanation:
In the Vendor Lead to Channel Opportunity process, the "Channel Sales Manager" (A) accepts or rejects leads assigned by the vendor, overseeing channel strategy and partner readiness. The "Partner Sales Manager" (B) and "Channel Sales Representative" (D) are partner-side, handling post-acceptance tasks. "Vendor Sales Manager" (C) and "Vendor Sales Representative" (E) focus on lead creation and assignment, not acceptance. The corrected answer (Acts: 1) aligns with Oracle's channel oversight role.
NEW QUESTION # 22
Which three data points can be used to evaluate lead ranking rules?
- A. Contact Profile Data
- B. Opportunity Revenue Data
- C. Customer Profile Data
- D. Lead Data
Answer: A,C,D
Explanation:
In Oracle CX Sales, lead ranking rules prioritize leads based on relevant data. "Contact Profile Data" (A) includes individual details (e.g., role, engagement), critical for ranking. "Lead Data" (B) encompasses lead-specific attributes (e.g., score, source), the foundation of ranking. "Customer Profile Data" (D) provides account-level insights (e.g., size, industry), enhancing prioritization. "Opportunity Revenue Data" (C) applies post-conversion, not to lead ranking. The answer (Ads: 1, 2, 4) aligns with Oracle's lead management framework.
NEW QUESTION # 23
Gina has accepted a lead and conducted a series of interviews with the customer. Based on the interviews, she has concluded that this lead is not worth pursuing. Which action will Gina take now?
- A. Transfer the lead
- B. Convert the lead
- C. Reject the lead
- D. Escalate the lead
- E. Retire the lead
Answer: E
Explanation:
In Oracle CX Sales, a lead deemed unworthy after qualification is "Retired" (D), removing it from active pursuit while retaining it for records. "Reject the lead" (B) is less common terminology in Oracle, typically used pre-acceptance. "Transfer the lead" (A) reassigns it, not applicable here. "Escalate the lead" (C) seeks review, unnecessary for a dead-end lead. "Convert the lead" (E) is for qualified leads. The answer (Ans: 4) aligns with Oracle's lead disposition process.
NEW QUESTION # 24
Opportunities can be categorized based on different product groups, service lines, geographies, industries, and more. What is the term for this categorization?
- A. Revenue Collection
- B. Sales Pipeline
- C. Sales Forecast
- D. Opportunity Grouping
- E. Sales Group
Answer: D
Explanation:
In Oracle CX Sales, categorizing opportunities by attributes like product groups or geographies is called "Opportunity Grouping" (E), a term for segmentation analysis. "Sales Group" (A) refers to teams. "Sales Pipeline" (B) tracks progress, not categories. "Revenue Collection" (C) is unrelated. "Sales Forecast" (D) predicts revenue, not categorization. The answer (Ans: 5) matches Oracle's terminology.
NEW QUESTION # 25
Which statement about quote generation is incorrect?
- A. Once a quote is complete, it is immediately sent to the customer for approval.
- B. Quotes are created based on the product details in the opportunity.
- C. The quoting application may add products and services vital for a successful solution.
- D. Discounts may be applied to the quote during the quote generation process.
Answer: A
Explanation:
In Oracle CX Sales, quote generation follows a structured process. "Discounts may be applied" (B) is correct, as discounts are configurable during quoting. "Quotes are created based on opportunity product details" (C) is accurate, linking quotes to opportunities. "Adding vital products/services" (D) is possible to ensure a complete solution. However, "immediately sent to the customer" (A) is incorrect because quotes typically require internal review or approval (e.g., for out-of-policy discounts) before being sent, making this the incorrect statement (RDS: 1).
NEW QUESTION # 26
Which job role is responsible for qualifying channel leads?
- A. Channel Sales Manager
- B. Channel Account Manager
- C. Sales Director
- D. Partner Sales Representative
- E. Sales Manager
Answer: D
Explanation:
In the Oracle CX Sales channel process, the "Partner Sales Representative" (D) qualifies channel leads, as they work directly with prospects to assess fit and potential. The "Channel Sales Manager" (A) and "Channel Account Manager" (B) oversee channel strategy and partner assignments, not lead qualification. The "Sales Manager" (C) manages direct sales teams, while the "Sales Director" (E) is too senior for this task. The answer (Ans: 4) reflects Oracle's partner-centric lead qualification process.
NEW QUESTION # 27
Which job role is responsible for accepting leads, qualifying leads, and converting leads to opportunities?
- A. Channel Sales Manager
- B. Partner Sales Manager
- C. Sales Director
- D. Sales Manager
Answer: D
Explanation:
The "Sales Manager" (D) in Oracle CX Sales oversees the full lead process-accepting, qualifying, and converting-especially in direct sales contexts, ensuring team execution. The "Sales Director" (A) is too senior, focusing on strategy. The "Channel Sales Manager" (B) and "Partner Sales Manager" (C) manage channel or partner activities, not direct lead handling. The answer (Ans: 4) fits Oracle's sales management scope.
NEW QUESTION # 28
In the Channel Lead to Vendor Opportunity process, Ben, a Partner Sales Representative, has accepted a lead and conducted promising conversations with the customer, leading him to qualify the lead. Once the lead is qualified, what is the next action Ben will take?
- A. Transfer the lead
- B. Reject the lead
- C. Escalate the lead
- D. Retire the lead
- E. Convert the lead
Answer: E
Explanation:
After qualifying a lead in Oracle CX Sales, the next step is to "Convert the lead" (D) into an opportunity if it meets criteria, which Ben does after promising conversations. "Retire the lead" (A) or "Reject the lead" (C) applies to unqualified leads. "Escalate the lead" (B) involves higher review, unnecessary here. "Transfer the lead" (E) shifts ownership, not applicable post-qualification. The answer (Ans: 4) follows Oracle's lead-to-opportunity conversion process.
NEW QUESTION # 29
Sales groups help the business team to analyze opportunities of a similar type and track their progression in the sales pipeline. On which three criteria can sales groups be based?
- A. Service
- B. Business Lines
- C. Product
- D. Contracts
- E. Sales Manager
Answer: A,B,C
Explanation:
Sales groups in Oracle CX Sales categorize opportunities for analysis. "Service" (A) and "Product" (B) are common criteria, reflecting offerings. "Business Lines" (E) align with organizational units. "Sales Manager" (C) defines team ownership, not group criteria. "Contracts" (D) are specific to deals, not grouping. The answer (Ans: 1, 2, 5, corrected from 3-5) fits Oracle's sales group definition.
NEW QUESTION # 30
Which two job roles are involved in the Convert Lead to Opportunity process?
- A. Channel Sales Manager
- B. Channel Account Manager
- C. Sales Representative
- D. Partner Sales Representative
- E. Sales Manager
Answer: C,E
Explanation:
In Oracle CX Sales, the Convert Lead to Opportunity process involves operational and oversight roles. The "Sales Manager" (C) supervises the conversion, ensuring quality. The "Sales Representative" (D) executes it, qualifying and converting leads. The "Partner Sales Representative" (A) and "Channel Account Manager" (B) are channel-specific, while the "Channel Sales Manager" (E) focuses on channel strategy, not direct conversion. The corrected answer (Ans: 3, 4) fits Oracle's standard sales process.
NEW QUESTION # 31
Johanna has qualified and converted her lead to an opportunity. What should be the new status of her lead?
- A. Rejected
- B. Converted
- C. Escalated
- D. Qualified
- E. Unqualified
Answer: B
Explanation:
In Oracle CX Sales, a lead's status changes to "Converted" (A) after being qualified and turned into an opportunity, marking the transition from lead to sales pipeline. "Rejected" (B) or "Unqualified" (D) applies to leads not pursued. "Qualified" (C) is an interim status before conversion. "Escalated" (E) indicates review, not conversion. The answer (Ans: 1) follows Oracle's lead lifecycle.
NEW QUESTION # 32
Which two life cycles are part of the Oracle CX Sales Business Process?
- A. Converting
- B. Acquiring
- C. Developing
- D. Managing Leads
- E. Creating
Answer: A,E
Explanation:
The Oracle CX Sales Business Process includes distinct life cycles. "Creating" (A) likely refers to opportunity or solution creation (context-adjusted from typo "Acts"), a core phase. "Converting" (E) covers lead-to-opportunity conversion, a fundamental CX Sales process. "Acquiring" (B) and "Managing Leads" (D) are subprocesses within broader cycles, while "Developing" (C) is vague and not a standard lifecycle term. The answer (Acts: 1-5, corrected to A, E) fits Oracle's lifecycle framework.
NEW QUESTION # 33
Charles is the Sales Representative for key account Ajax Inc. Carole is the Sales Manager, Catherine is the Sales Director, Carlos is the Marketing Director, and Clarice is the Marketing Vice President. Which two people are primarily responsible for analyzing customer onboarding calls?
- A. Carlos
- B. Carole
- C. Charles
- D. Clarice
- E. Catherine
Answer: B,C
Explanation:
Analyzing customer onboarding calls falls to sales roles directly involved with the account. "Charles" (A), the Sales Representative, handles day-to-day interactions and gathers insights from calls. "Carole" (C), the Sales Manager, oversees the process and ensures alignment with sales goals. "Catherine" (D), "Carlos" (E), and "Clarice" (B) are higher-level or marketing roles, less involved in operational analysis. The corrected answer (Ans: 1, 3) fits Oracle's sales team responsibilities.
NEW QUESTION # 34
Which are the three initial factors to be considered for forecasting output?
- A. Close Date
- B. Win Probability
- C. Sales Stages
- D. Estimated Commission
Answer: A,B,C
Explanation:
Forecasting output in Oracle CX Sales relies on initial factors that predict revenue. "Win Probability" (B) estimates success likelihood, weighting the forecast. "Sales Stages" (C) show pipeline position, affecting timing and certainty. "Close Date" (D) determines when revenue is expected, critical for period-based forecasts. "Estimated Commission" (A) is a sales incentive, not a direct forecasting factor. The answer (Ans: 2, 3, 4) reflects Oracle's focus on probability, stage, and timing in forecasting.
NEW QUESTION # 35
In the Channel Lead to Vendor Opportunity process, Ben, a Partner Sales Representative, has accepted a lead and conducted promising conversations with the customer, leading him to qualify the lead. Once the lead is qualified, what is the next action Ben will take?
- A. Transfer the lead
- B. Reject the lead
- C. Escalate the lead
- D. Retire the lead
- E. Convert the lead
Answer: E
Explanation:
After qualifying a lead in Oracle CX Sales, the next step is to "Convert the lead" (D) into an opportunity if it meets criteria, which Ben does after promising conversations. "Retire the lead" (A) or "Reject the lead" (C) applies to unqualified leads. "Escalate the lead" (B) involves higher review, unnecessary here. "Transfer the lead" (E) shifts ownership, not applicable post-qualification. The answer (Ans: 4) follows Oracle's lead-to-opportunity conversion process.
NEW QUESTION # 36
In the Channel Lead to Vendor Opportunity process, in your organization, Sam is a Partner Sales Representative, Tina is a Partner Sales Manager, Victoria is a Channel Account Manager, and Walter is the Channel Vice President. Who has the responsibility of assigning an opportunity to Sam?
- A. Victoria
- B. Tina
- C. Sam himself
- D. Walter
Answer: A
Explanation:
In the Channel Lead to Vendor Opportunity process, the "Channel Account Manager" (A), Victoria, assigns opportunities to partners like Sam, the Partner Sales Representative, ensuring alignment with vendor goals. "Walter" (B), Channel VP, is too senior. "Tina" (C), Partner Sales Manager, oversees Sam but doesn't assign from the vendor side. "Sam himself" (D) doesn't self-assign. The answer (Ans: 1, corrected from 4) reflects Oracle's channel assignment role.
NEW QUESTION # 37
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