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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. A customer provided a Windows 2008 R2 Server (or an Avaya Contact Center Control Manager (ACCCM) installation. You have to verify the Internet Information Server (IIS) settings Which two IIS component are necessary for ACCCM? (Choose two.)

A) enable Network DTC access
B) WebDAV Publishing
C) MessageQueuing
D) ASP CGI
E) ActiveServerPages

2. A customer with global services has installed Avaya Contact Center Control Manager (ACCCM). They would like to be able to add object names in local languages for their non- English sites. Which statement supports the customer's needs?

A) Check all of the required languagesin the System Language field drop down box duringinstallation
B) Select the language in the ACCCM userInterface Language Meld for each location.
C) Enable Support Local Language in the System Parameters.
D) Enter the language in the Language field that displays for each object.

3. A customer with Avaya Contact Cantor Control Manager (ACCCM) connects to Avaya Aura Communication Manager (CM) through a firewall. Only Port 5022 is allowed here.
Where can you change the port number to 5022 in ACCCM?

A) in the cm Port SYS Params tab of the CFG tab
B) in the ACCCM CFG tab under CM
C) in the file NAV360_ProvisioningService.exe.config
D) in the ACCCMLocation tab under CM

4. A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution.
They would like to install a single ACCCM server that also runs the database.
Which installation component is required to meet the customer's needs?

A) Microsoft Silverlight3.0
B) SQLServer2008 R2Express
C) .NETFramework4.0
D) Microsoft MVC

5. You are performing a new install of Avaya Contact Center Control Manager (ACCCM).
What are the basic prerequisites for the server operating system?

A) 32 bit Windows 2008 R2 server with 2 GB of memory
B) either 32 or 64 Bit Windows R2 2008 server with 2 GB of memory
C) 32 BitLinux server with2GB of memory
D) 64 Bit Windows 2008 R2 server with 4 GB of memory
E) 32Bit Windows XP with 2 GB of memory

Solutions: