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Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: CS 1000 System Architecture | - Core system components and architecture overview
|
| Topic 2: Installation and Configuration | - System setup and initialization
|
| Topic 3: Maintenance and Troubleshooting | - System maintenance procedures
|
| Topic 4: Networking and Integration | - Integration with Avaya Aura® ecosystem
|
| Topic 5: Telephony Features and Services | - Call routing and feature administration
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. For a situation where you use the CDP feature at a switch equipped with the MARS software package, which statement are correct? (Choose two)
A) You cannot share Route Lists, Digit Manipulation tables and Time-of-Day schedule with NARS.
B) Use steering codes tor CDP calls that are distinct from those assigned NARS Access Cades.
C) You can integrate CDP numbers with the NARS Uniform Dialing Plan (UDP).
D) Use steering codes tor CDP calls that are the same as the assigned NARS Access Cades.
2. A customer would like to simplify their network administration by migrating existing Communication Server (CS) 1000 RIs. 7 x system in multiple locations into a single centrally deployed CS 1000 system. They want this change to be transparent to the end users so that can continue to use the same dial plan and features currently in place.
Which feature can you implement to meet the customer's requirements?
A) Hybrid Dialing
B) Zone Based Dialing
C) Coordinated Dialing
D) Uniform Dialing
3. An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?
A) when it is necessary to transcode between IP and circuit-switched devices
B) when interworking is necessary to third-party SIP-enabled products
C) when a compressed media channel is required without circuit switching
D) when interworking is necessary to third-party H.323-enabled products
4. When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?
A) Numbering Zones link
B) Bandwidth Zones link
C) Dialing Configuration Details for Flexible Dial Plan link
D) Dialing Configuration Details link
5. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?
A) Change Resource Type to Private
B) Change Interzone to Best Quality
C) Change Zone Intent VTRK
D) Change Interzone Traffic to Best Bandwidth
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |





