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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Territory Management | <8% | - Realignment rules - Territory definition and assignment |
| Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Data Migration | <8% | - Import/export procedures - Migration templates and tools |
| User Management | 8%–12% | - Business user setup - Organizational structure - Role and access management |
| Reporting and Analytics | 8%–12% | - Standard reports and dashboards - Custom report creation - Data sources and key figures |
| Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Quotation and Sales Order Management | 8%–12% | - Sales order integration - Document flow and status management - Quote creation and processing |
| Lead and Opportunity Management | 8%–12% | - Sales methodology configuration - Lead qualification and conversion - Opportunity lifecycle and forecasting |
| Product and Pricing | 8%–12% | - Price lists and discount determination - Product master data - Pricing configuration |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Integration | 8%–12% | - Middleware and communication arrangements - Integration with SAP ERP / CRM - Web services and APIs |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. What happens during the lead aging notification process? (2 correct answers)
A) By default the priority for the notification is set to high
B) The manager of the sales representative receives the notification
C) The lead owner recevies the notification
D) A new high priority notification is triggered after the first notification expires
2. You have enabled offline pricing for SAP Hybris Cloud for Customer What is the only field available for Order Item entry in SAP Hybris Cloud for Customer extended mobile app?
A) Base Price
B) Negotiated Price
C) Estimated Price
D) Calculated Price
3. When do you implement the Approval process in SAP Hybris Cloud for Customer? (3 correct answers)
A) You want different reviewers for a business object based on different conditions
B) You want the direct approver of a business object to be the reporting line manager
C) You want another user to review a business object before it can be processed further
D) You want to define multiple review processes for the same business object
E) You want to define multiple review steps for the same business object
4. Which of the following actions can you perform using the administrator adaptation function?
A) Validate values for an extension field based on another field
B) Create a code list resctriction for standard and extension fields
C) Create an extension field and define its properties
D) Enter default extension field values based on business logic
5. Sales Plans are maintained in MS Excel. Determine whether this statement is true or false.
A) True
B) False
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: C | Question # 3 Answer: A,C,E | Question # 4 Answer: C | Question # 5 Answer: A |
Jocelyn 
Fanny 
Jason 
Jo 
Nick 
Hunter 
Brian 
Chad 
Rachel 
Oliver 
Jacob 
Stephanie 
Cheryl 
Kerwin 
Lionel 
